1. How do I book a tour?

How long in advance should I book it?

1. How do I book a tour? How long in advance should I book it?

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To book a tour, you must make a 30% deposit to secure your spot (however if the date is 60 days or less before the start of the tour, you must pay the full price at once).  This deposit does not expire: if you decide to cancel your booking after making this deposit, you will be able to use the deposit towards a future  trip with Tours for your Soul.

You must make the final non-refundable payment at least 60 days before the start of the trip. Upon making this payment, you must send us a proof of purchase or possession of travel insurance.                       

For more info on payment methods, see question 2. below.                              

2. What is the method of payment?

2. What are the methods of payment?

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One option is the Paypal button that says 'Book this trip!' located beside the trip you wish to go on, on the 'Upcoming trips' page. However, this option implies a 5% surcharge. 

3. What is the cancellation policy?

3. What is the cancellation policy?

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You may cancel your booking by notifying us ASAP. Cancellation fees, if any, will be determined with reference to the date on which we received notice of the cancellation. 

4. I want to have my own room. Are there extra fees?

4. I want to have my own room. Are there extra fees?

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Yes. For the upcoming tours to Cusco and the Sacred Valley of the Incas, there is a US$ 260 surcharge for single occupancy. 

5. How do I purchase travel insurance?

5. How do I buy travel insurance?

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Many of you will already have this covered either through work or you credit card. Otherwise, you can buy it at a low cost with the purchase of your airline ticket; or else with a private insurance company.

6. I have a medical condition. Can I still go on one of the tours?

6. I have a medical condition. Can I still go on one of the tours?

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This depends on which medical condition you have and on the destination of your trip. You must print, fill and send us the medical form attached below signed by a practicing physician before making a booking.  Tours for your Soul reserves the right to request further up-to-date medical information, or to refuse participants if we consider that the tour is unsuitable for them due to their medical condition.

7. I am interested in a wellness retreat. Can I book one outside of the dates offered?

7. I am interested in one of the wellness retreats. Can I book one outside of the dates offered?

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It's a possibility. Email or call us mentioning your interest. We will do our best to gather other participants in order to make it happen.

8. How do I know that my 3 % donation is going to the right place?

8. How do I know my 3% donation is going to the right place?

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Because we will visit the benefiting NGO during the tour, and the administrators will confirm to you that they received the donation.

9. Do merchants in Peru accept dollars or debit/credit cards?

9. Do merchants in Peru accept dollars, or debit/credit cards?

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American dollars: It is very rare that merchants in Peru accept US dollars (and forget about Canadian dollars). However, you can exchange your American dollars for Peruvian soles in any major population centre - Canadian dollars also, but not as easily. Be careful though: these American bills have to be in perfect condition, or else exchange offices will not accept them.

Credit cards: Some places in Peru accept them, but most do not. 

Debit cards: It will be difficult to use them anywhere, but do take them with you to withdraw cash at ATM machines, which are easily accessible almost anywhere (these machines usually charge a 5$ fee per withdrawal).  

Remember to always carry little change on you, as many commerces only grudgingly accept big bills.

10. Will I have access to wifi? Is it safe to bring my phone/iPad/laptop? Will I be able to charge them?

10. Will I have access to wifi? Is it safe to bring my phone/laptop? Can I charge them there?

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Hopefully you'll leave your laptop back home. You're here on vacation, not to answer work emails!  Obviously, bring your phone or tablet to take pictures of a lifetime. 

You will have access to high-speed Internet in all hotels and in most restaurants, but not in the rural communities we will visit. 

You can easily charge your gadgets in your hotel without any converter.

11. Can my kids come on the trip?   What is the price for them?

11. Can I bring my kids along? What is the price for them?

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If it's for a custom trip, yes absolutely! There is no age restriction in that case. As for the organized tours, if the children are 12 or older, yes! One adult can accompany up to two children. The price is the same as for an adult. 

12. I speak only English. Will this be a problem? Will it limit my access to important information?

12. I speak only English. Will this be a problem? Will it limit my access to important information?

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Not to read the different types of beer or wine offered at the brewery or the winery!

Nor in any other way. Someone will always be there to interpret between Spanish -or the local native language- and English.

13. Is Peru dangerous?

13. Is Peru dangerous?

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Every place we take you to is considered perfectly safe for tourists- or else we wouldn't take you there!.  At the worst, there can be petty theft, but we will ensure you avoid even that.

14. Will I find vegetarian options at meal time?

14. Will I find vegetarian options at mealtime?

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Yes. You will always have at least one vegetarian option everywhere we will eat. Do notify us if your dietary restrictions ahead of time. If you have other dietary restrictions than vegetarian, we will do our best to accommodate them, but cannot guarantee they will be satisfied.